We, S.C. MATINA CONCEPT DESIGN S.R.L., registered with NRC: J12/5093/2021 and CIF: 45112039, based in Cluj-Napoca, Romania, operating the website StellaMatina.ae, have implemented technical and organizational measures to ensure the protection of personal data against loss, alteration, or risks related to unauthorized access.
The personal data we process complies with applicable data protection legislation, including:
-
EU Regulation 2016/679 (GDPR), and
-
UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (hereinafter “UAE Data Protection Law”).
Types of Personal Data
The personal data we may process includes: name, surname, e-mail address, phone number, postal address, and personal identification number (where required by law).
Methods of Data Collection
We collect personal data through:
-
completion of forms for requesting information or offers,
-
subscribing to our newsletter, and
-
placing an order for our products or services.
Age Restriction and Legal Basis
Our website StellaMatina.ae is intended for individuals over 18 years old. The data collected is required under fiscal legislation applicable in Romania and the United Arab Emirates and is necessary for preparing contracts and/or issuing invoices for the products and services marketed by us.
I. DEFINITIONS AND TERMS
a. Personal Data – any information relating to an identified or identifiable natural person (“data subject”).
b. Data Controller – the entity responsible for processing personal data and representing us in our relationship with you.
c. Technical and Organizational Security Measures – measures designed to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or unauthorized access, especially when processing involves transmitting data over a network.
d. Categories of Processed Data – personal data (name, surname, address, phone number, e-mail, etc.) is processed only when voluntarily provided by the user through fields available on StellaMatina.ae (e.g., contact forms, newsletter subscription).
e. Processing of Personal Data – any operation or set of operations performed on personal data, with or without automated means, such as collection, recording, organization, storage, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.
II. PERSONAL DATA WE PROCESS
We use your personal data in order to provide our services, as follows:
a. Newsletter Data
When you subscribe to our newsletter on StellaMatina.ae, we process your name and e-mail address. Subscription requires your consent and allows us to send offers and relevant updates. You may unsubscribe at any time, free of charge, either by clicking “Unsubscribe” in the newsletter, by sending us an e-mail, or by accessing the unsubscribe link provided.
b. Data for Information/Offer Requests
When filling out contact forms, you provide us with your contact details, which we use to respond to your inquiries.
c. Social Media Plugins and Cookies
Our website uses plugins from social networks (e.g., Facebook). We do not collect or store personal data directly through these plugins. However, due to the way social media works, your interactions (e.g., likes, shares) may be visible to others.
Cookies: cookies are small files stored on your device while browsing the internet. They do not contain software, viruses, or spyware. We use cookies to make our website easier to use, adapt it to your interests, and improve browsing speed. More details can be found in the Cookies Policy on StellaMatina.ae.
III. PURPOSE OF DATA PROCESSING
We process personal data for the following purposes:
-
responding to inquiries sent via contact form, e-mail, or post,
-
sending newsletters, promotions, and offers (with your consent),
-
optimizing your browsing experience using cookies, pixels, or plugins,
-
conducting statistical analysis and customer satisfaction surveys (strictly confidential),
-
issuing invoices in accordance with applicable fiscal laws in Romania and the UAE,
-
delivering products/services, including sharing necessary details with trusted partners (e.g., courier companies, service providers),
-
complying with requests from public authorities, when legally required.
IV. DATA TRANSFER
We guarantee that your personal data will not be sold or rented to third parties. Data may be shared only with:
-
service providers ensuring the functionality of StellaMatina.ae,
-
marketing agencies managing newsletters,
-
courier companies and other collaborators necessary for providing services,
-
public authorities or institutions, when legally required.
V. RIGHTS OF THE DATA SUBJECT
According to GDPR and the UAE Data Protection Law, you have the following rights:
-
Right of access – to know if and how your data is processed,
-
Right to rectification – to request correction of inaccurate or incomplete data,
-
Right to erasure (“right to be forgotten”) – to request deletion of your personal data under certain conditions,
-
Right to restriction of processing – to request limited processing of your data,
-
Right to data portability – to receive your data and transfer it to another controller,
-
Right to object – to object to processing in certain cases,
-
Right not to be subject to automated decision-making, including profiling,
-
Right to lodge a complaint – with the competent Data Protection Authority:
-
In the EU: National Supervisory Authority for Personal Data Processing (ANSPDCP), Romania – www.dataprotection.ro
-
In the UAE: UAE Data Office – www.u.ae
-
To exercise these rights, please send us a written and signed request using the contact details provided on StellaMatina.ae.
VI. PRIVACY POLICY UPDATES
We reserve the right to update, modify, or remove sections of this Privacy Policy at any time to ensure accurate and up-to-date information regarding the collection and processing of your personal data.