Last updated: 16 October 2026

We, Stella Matina Design – FZCO, a company registered in the United Arab Emirates, operating the website StellaMatina.ae, are committed to protecting your personal data and respecting your privacy.

Company Information:

Company Name: Stella Matina Design – FZCO
Registered Address: Dubai Digital Park, Dubai Silicon Oasis, Building A1, Dubai, United Arab Emirates
Trade License Number: 69988
Email: office@stellamatina.ae

We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.

We process personal data in accordance with applicable data protection legislation, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where applicable, EU Regulation 2016/679 (GDPR).

Types of Personal Data

The personal data we may collect and process includes:

First and last name
Email address
Phone number
Billing and shipping address
Order and purchase information
Payment transaction details
Technical information, such as IP address, browser information, and cookies, where applicable

We collect only the personal information necessary for providing our services, processing orders, and fulfilling applicable legal obligations.

Methods of Data Collection

We collect personal data when you:

Complete contact forms or request information
Subscribe to our newsletter
Place an order through our website
Communicate with our customer service team
Browse or interact with our website, where applicable

Age Restriction and Legal Basis

Our website, StellaMatina.ae, is intended for individuals aged 18 and above.

We process personal information where permitted by applicable law, including when necessary to fulfill orders, provide requested services, comply with legal obligations, or based on your consent where required.

Where processing is based on consent, you may withdraw that consent at any time, subject to applicable legal requirements.

I. DEFINITIONS AND TERMS

a. Personal Data – Any information relating to an identified or identifiable individual.

b. Data Controller – Stella Matina Design – FZCO, the entity responsible for determining the purposes and means of processing personal data collected through StellaMatina.ae.

c. Technical and Organizational Security Measures – Measures implemented to protect personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction.

d. Categories of Processed Data – Information provided by customers through our website, including contact details, shipping information, order details, and other information necessary to provide our services.

e. Processing of Personal Data – Any operation performed on personal data, including collection, recording, storage, organization, use, transfer, restriction, deletion, or destruction.

II. PERSONAL DATA WE PROCESS

We process personal data to operate our online store and provide our services.

a. Newsletter Data

When subscribing to our newsletter on StellaMatina.ae, we may collect your name and email address.

With your consent, where required, we may send information about new collections, promotional offers, and relevant brand updates.

You may unsubscribe at any time, free of charge, by clicking the “Unsubscribe” link included in our emails or by contacting office@stellamatina.ae.

b. Contact and Information Requests

When submitting a contact form or sending us an email, we process the information provided to respond to your questions and requests.

c. Orders and Deliveries

When placing an order, we collect the personal information necessary to process payment, prepare your order, arrange delivery, and provide customer support.

Relevant information may be shared with authorized payment processors, logistics providers, and fulfillment partners to complete your purchase.

d. Social Media Plugins and Cookies

Our website may use social media integrations, analytics tools, cookies, and similar technologies to improve website functionality and customer experience.

These technologies may collect information about your interactions with our website, depending on the services enabled and your preferences.

Cookies are small files stored on your device that help improve website navigation, functionality, and performance.

Where legally required, non-essential cookies and tracking technologies will be used only with your consent.

Additional information is available in our Cookie Policy on StellaMatina.ae.

III. PURPOSE OF DATA PROCESSING

We process personal data for the following purposes:

Responding to inquiries submitted through our website or email
Processing and fulfilling customer orders
Issuing invoices and complying with applicable UAE legal and tax requirements
Arranging shipping, delivery, returns, and exchanges
Providing customer service and order-related updates
Sending newsletters and promotional communications, where permitted
Improving website performance and shopping experience
Conducting website analytics and customer satisfaction assessments
Preventing fraudulent transactions and maintaining website security
Complying with applicable legal obligations and lawful requests from public authorities

We retain personal data only for as long as necessary for these purposes, including any applicable accounting, tax, regulatory, or legal retention requirements.

IV. DATA SHARING AND TRANSFER

Stella Matina Design – FZCO does not sell or rent customers’ personal data to third parties.

Personal information may be shared with authorized third parties where necessary to operate our business, including:

Website hosting and e-commerce service providers
Secure payment processing providers
Logistics, courier, and fulfillment companies
Email marketing and communication service providers
Analytics and technical support providers
Public authorities, where legally required

Some service providers may process or store personal data outside the United Arab Emirates.

Where personal data is transferred internationally, we take appropriate steps to ensure compliance with applicable data protection requirements.

We require service providers handling personal data on our behalf to apply appropriate confidentiality and security measures.

V. RIGHTS OF THE DATA SUBJECT

Under applicable data protection legislation, including the UAE Personal Data Protection Law and GDPR where applicable, you may have the following rights:

Right of Access – To request information about the personal data we process.
Right to Rectification – To request correction of inaccurate or incomplete information.
Right to Erasure – To request deletion of your personal data, subject to applicable legal obligations.
Right to Restriction of Processing – To request that certain processing activities be limited.
Right to Data Portability – To request your personal data in a structured, commonly used format where applicable.
Right to Object or Stop Processing – To object to or request the cessation of certain processing activities, where permitted by law.
Right to Withdraw Consent – To withdraw previously given consent, where processing is based on consent.
Rights Regarding Automated Processing – To exercise applicable rights relating to automated decisions and profiling.
Right to Lodge a Complaint – To contact the relevant data protection authority in accordance with applicable law.

These rights may be subject to exceptions and limitations established by applicable legislation.

To exercise your rights or request further information regarding your personal data, please contact:

Stella Matina Design – FZCO

Email: office@stellamatina.ae

Address: Dubai Digital Park, Dubai Silicon Oasis, Building A1, Dubai, United Arab Emirates

We will review and respond to requests in accordance with applicable legal requirements.

VI. PRIVACY POLICY UPDATES

Stella Matina Design – FZCO reserves the right to update or modify this Privacy Policy to reflect changes in our business practices, website operations, or applicable legal requirements.

Any updates will be published on StellaMatina.ae, together with the revised effective date.

We encourage customers to review this Privacy Policy periodically to stay informed about how their personal information is collected, processed, and protected.

For any questions regarding this Privacy Policy, please contact office@stellamatina.ae.

Privacy Policy